Let me show our latest project where we use PowerPoint to streamline a waiting queue.
There is a company with helpdesks, and they want to have some privacy when they are helping customers. So, that is why they have a waiting area and a large monitor that is showing the availability of the desks. A green or red traffic light is shown to visualize the status of each desk individually.
On the large monitor, there is a small computer connected that is running a dynamic PowerPoint presentation with our DataPoint add-in to display dynamic information. Here on this presentation, we are showing a clock, the current local weather and an RSS feed to entertain the waiting people. Next to that infotainment, the 3 traffic lights for the availability.
At the different desks, they have a Bluetooth button that is connected to a database. Each click changes the status of the corresponding desk, and that is updated on the screen. Next to the traffic light changes, you can give any notification sound to empower the status change of the help desk.
Next to traffic lights with a green or red status, you can also use a counter or ticket from 1 till 99 that people can take at a ticket dispenser when they enter the area. A button click will then increment the number being served. A single click will increment, and you can use a double button click to decrement the number in case of an error.
The advantage of using PowerPoint here instead of a simple LED display with 2 characters, is that you can display additional information like instructions, messages, announcements and advertising. And everything can be designed in your favorite presentation tool; PowerPoint. More software and ideas can be found on our website.
Kurt Dupont, based out of Belgium heads PresentationPoint, a company that creates several amazing PowerPoint add-ins. After his Computer Science studies, Kurt started with Andersen Consulting (Accenture nowadays) in Brussels. After 3 years he moved to the Brussels Airport Terminal Company that runs the Brussels airport – this last placement inspired the start-up of Take-off (now known as PresentationPoint) in 1998.
See Also: Kurt Dupont on Indezine
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