Missing Bag


Missing Bag

Created: Sunday, September 21, 2008 posted by at 9:45 am


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A missing bag added some unexpected adventure to the journey. Thai Airways mistakenly routed one piece of luggage to Taipei instead of Los Angeles LAX, while the other made it to LAX as intended—ensuring that at least half the belongings arrived on time.

Thai Airways delegates its missing baggage handling to an external agency, which in turn subcontracts the actual delivery of delayed luggage to a separate transport company. The result is a complex chain involving multiple baggage tags, file reference numbers, and tracking codes—all requiring careful coordination.

Eventually, Thai Airways confirmed that the delayed bag had traveled from Taipei to Bangkok and onward to Los Angeles. After numerous follow-ups—sixteen phone calls in total—the bag was delivered a little over 24 hours after arrival at LAX, reaching its destination just past midnight.

Here’s a picture of the Rush tag on the bag:

Rush Tag for Thai Airways

Rush Tag for Thai Airways




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