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As program director of knowledge management at the World Bank from 1996 to 2000, Steve Denning learned a few things about organizational knowledge sharing. In his acclaimed book, The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations, he describes how storytelling can serve as a powerful tool for organizational change and knowledge management. As a leading authority in the role of storytelling in organizations, Steve says that PowerPoint can sometimes stand in the way of telling a story, and other times it can advance it.
Cliff Atkinson interviews Steve Denning.
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