A system crash: If you’re lucky, it only ruins your day. More than likely, you’re in for several bad days followed by a few stressful weeks or months. After all, systems rarely fail only once. Rather, they keep crashing until you find the cause and fix the problem. This primer will show you how to solve problems quickly. Using a tool that costs nothing, you can solve approximately 50% of Windows server and workstation crashes in a few minutes.
Dirk A. D. Smith explains more on the Network World site.

