By Kurt Dupont
Let me show our latest project where we use PowerPoint to streamline a waiting queue.
There is a company with helpdesks, and they want to have some privacy when they are helping customers. So, that is why they have a waiting area and a large monitor that is showing the availability of the desks. A green or red traffic light is shown to visualize the status of each desk individually.
On the large monitor, there is a small computer connected that is running a dynamic PowerPoint presentation with our DataPoint add-in to display dynamic information. Here on this presentation, we are showing a clock, the current local weather and an RSS feed to entertain the waiting people. Next to that infotainment, the 3 traffic lights for the availability.
At the different desks, they have a Bluetooth button that is connected to a database. Each click changes the status of the corresponding desk, and that is updated on the screen. Next to the traffic light changes, you can give any notification sound to empower the status change of the help desk.
Next to traffic lights with a green or red status, you can also use a counter or ticket from 1 till 99 that people can take at a ticket dispenser when they enter the area. A button click will then increment the number being served. A single click will increment, and you can use a double button click to decrement the number in case of an error.
The advantage of using PowerPoint here instead of a simple LED display with 2 characters, is that you can display additional information like instructions, messages, announcements, and advertising. And everything can be designed in your favorite presentation tool; PowerPoint. More software and ideas can be found on our website.
Kurt Dupont is a solution provider who would go out of his way just to ensure he brings out the best when it comes to issues that has to deal with data-driven presentations, data visualization, and digital signage software.
He started by working at airports worldwide to set up airport databases and flight information screens. This evolved to become the basis for PresentationPoint.
The views and opinions expressed in this blog are those of the authors and do not necessarily reflect the official policy or position of any other agency, organization, employer or company.